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Services

Installation, maintenance, modernisation, repair, insurance work, callout and removals — all off one payroll, within the M25.

The engineer who commissions your lift is the one who services it, and our call centre puts you through to them at any hour.

Recent site photo

01Service

New Installations

New-build and retrofit lifts for low to medium rise buildings, engineered around the building you actually have.

Lift types
Traction, hydraulic, machine-room-less (power and hydraulic), goods, scenic, vehicle, and platform lifts
Capacity
A wide range of duty capacities, up to 2,000kg, and up to 50,000kg for goods lifts
Before quoting
Full site survey and shaft-tolerance report
Buildings
Low to medium rise, residential and industrial
At handover
LIFT CERT and SAFED certification and O&M documentation
Traction sheaves and suspension ropes in a lift machine space
02Service

Maintenance

Scheduled servicing built around your building's usage pattern, not a fixed calendar.

Inspection
Monthly, six-monthly and quarterly LIFT and SAFED thorough examinations
Regime
Planned preventative maintenance with a written service log
Equipment
Equipment from most manufacturers, across a diverse range of buildings and lift environments
Parts
Sourced for legacy and out-of-production lift models
Commercials
Fixed annual contract pricing, no surprise call-out fees
Contracts
Three tiers — Gold, Silver, and Bronze, compared below
Contract tiersGold, Silver, Bronze
Park Lifts maintenance contract tiers compared: service visits, callouts, parts, emergency release, and out-of-hours cover.
IncludedGoldSilverBronze
Service visits12 a year, one a month6 a year4 to 6 a year
Callouts and breakdownsUnlimited callouts, normal working hoursTailor made—
PartsIncluded, except major parts and enclosure works——
Emergency release24/724/7, optional extra—
Out of hours24/724/7, optional extra—
Maintenance
03Service

Modernisation

Two routes: a full overhaul, or replacing the one component that is actually failing.

Full modernisation
Improved aesthetic appearance, lift performance, and Equality Act (DDA) compliant controls, plus major overhauls to hydraulic and traction lifts
Key area modernisation
Controllers, motors, door operators, machines, or other components replaced individually, without a full shaft strip-out
Benefit
Modernisation can vastly increase the life of your lift
Programme
Phased works to keep a building's lifts running throughout
Digital floor indicator and direction arrow in a stainless steel lift car
04Service

24/7 Emergency Callout

A rapid response, day or night, from an engineer who already knows your lift.

Response
Emergency callout available 24 hours with a well-manned call centre.
Routing
Calls answered by trained staff, escalated to the right engineer fast.
Reporting
Fault history logged and shared with your facilities team
24/7 Emergency Callout
05Service

Lift Removals

Redundant lifts stripped out, removed, and disposed of to regulation.

Lift types
Passenger, platform, goods, and dumbwaiter lifts, plus shaft and motor room electrics
Coverage
Within the M25
Disposal
Removal and disposal in line with UK government waste regulations
Two engineers in hi-vis stripping out a lift inside a bare shaft, dismantled panels stacked alongside
06Service

Repairs

Wear, failed parts, damage by other trades, or vandalism — quoted and put right in a quick, simple, efficient service.

Causes
Normal wear and tear, failing parts, damage caused by other contractors, and vandalism
Outcome
Worn components replaced, safety and performance concerns closed out
07Service

Insurance Reports

Every mandatory or recommended repair raised by your insurance inspection report, quoted and carried out.

Scope
All mandatory or recommended work raised by your insurance inspection report
Process
A clear quotation followed by the repair itself, from the same engineers
Next step

Contact us

Tell us the type, the building, and the timescale. A lead engineer comes back with a survey date or a fixed quote — not a range.